PRIVACY & COOKIE POLICY

This Privacy Policy sets out how we, Leaderboard Golf Holdings Group , obtain, store and use your personal information in line with EU legislation and data protection law of 25th May 2018. Leaderboard Golf’s businesses include The Oxfordshire Golf Club Ltd, Dale Hill Hotel & Golf Ltd and Sandford Springs Limited.

By using our websites, https://www.leaderboardgolf.co.uk, https://www.dalehill.co.uk, https://www.theoxfordshire.com or https://www.sandfordsprings.co.uk you agree to the use and treatment of your personal information in accordance with this Privacy Policy.

Our websites will not store or capture personal data (e.g. name, email address) without the prior knowledge and consent of users. In the event that you are asked to provide personal information to the website, you may be asked whether you wish to receive any further communication from either Leaderboard Golf Holdings, The Oxfordshire, Dale Hill or Sandford Springs. We will make sure all personal data that is supplied is held as securely as possible, in accordance with the Data Protection Act. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this policy.

DATA

Leaderboard Golf Holdings Group does not sell or otherwise transfer any personal data to commercial companies or other organisations, with the exception of web statistics (see below) which are hosted and managed by a third party company (ie Google, Inc and other web analytics services).

HOTEL/ OPERA RESERVATION SYSTEM

We currently use Opera for all aspects of accommodation, meeting and events reservations and may collect personal information such as;

Name, title, home and work address, telephone number, email address and passport information
Your stay information including date of arrival and departure, goods and services purchased and special requests made
Credit and debit card number (this will always be encrypted)
Employer or other relevant details if you are an employee of a corporate account, a vendor or other type of business partner e.g. travel agent or meeting and event planner
Additional contact information about you that we may obtain through third parties with whom we do business, for example, travel agent bookings.

If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services (e.g., if you make a reservation for another individual), you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.

ENJOVIA GIFT VOUCHERS

Enjovia is a gift voucher e-commerce platform that facilitates and supports the sale of gift experiences, tickets and merchandise for the hospitality and leisure sectors.

Enjovia gift vouchers are featured on the following Leaderboard Group websites:

ENJOVIA'S PRIVACY NOTICE

Collecting Data

Enjovia acts as the Data Processor on behalf of the customer, who is the Data Controller. Data is collected by Enjovia on behalf of the customer.

What Data is Collected

The personal data that Enjovia collects can be split into buyer and recipient data, representing the purchaser of the voucher and its intended recipient respectively.

Data collected about the buyer is:

Name
Address
Email
Phone number
Card first 6 and last 4 digits
Name on card, card expiry date

Data collected about the recipient is:

Name
Delivery address (email or postal, depending on delivery method)

Enjovia also collects the personal message to be written on the voucher, and data from each website visitor to the customer’s voucher site.

This visitor data cannot be linked to an individual. It consists of:

IP address for geolocation
Operating System
Browser type
Actions taken on the website
URL that the website was accessed from, if a link was followed to get there

Legal Basis

The basis for collecting this data is as follows.

To fulfill a contract recipient information and the voucher personal message is needed for Enjovia to successfully produce and deliver the purchased item.

Legitimate interest:

Buyer information is used to confirm authenticity if buyers contact the customer regarding their purchases. Any issues with the purchase or its delivery are also communicated to the buyer using these details.
Website visitor data is used for commercial interest - to determine drop off points through the purchase and checkout process, highest sales regions, where optimisations should be made for specific browsers, where focus should be put for future designs in terms of mobile vs desktop etc.

We may have legal obligations whereby Buyer information can be provided to authorities if criminal activity is carried out by the user of a voucher.

Data Sharing with Third Parties

Enjovia does not share any of this data with any third parties.

Information Usage

Data is used for the purposes outlined in the Legal Basis section of this document.

Length of Storage

Buyer and recipient data is stored for 6 months after a voucher's expiry date.

Rights of Subjects

Either the recipient or buyer can request to have their data removed at any point. If this is before the voucher has been used, the voucher becomes void.

Raising a Complaint or Making Data Removal Requests

Data subjects can raise issues, complaints, or request to have their data removed by emailing contact@enjovia.com.

More information can be found on the following links:

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

HOW WE USE COOKIES

A cookie is usually a small piece of data sent from a website and stored in your computer while you browse a website. When you visit the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of your previous activity. Cookies were designed to be a reliable mechanism for websites to remember the state of the website or activity the user had taken in the past. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

WE USE COOKIES TO:

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to user needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

ANALYTICAL TOOLS WE USE

GOOGLE

We operate the following Google tools: DoubleClick, GA Audiences, Google AdWords Conversion, Google Adwords User Lists, Google Analytics, Google Display Network, Google Dynamic Remarketing, Google Tag Manager

Google (www.google.com) operates the Google Display Network a collection of millions of websites and mobile applications that are powered by display advertising, including many Google services like YouTube.

Google also operates the DoubleClick digital advertising platform: the ad technology foundation to create, transact, and manage digital advertising for the worlds buyers, creators, and sellers. The DoubleClick platform includes the DoubleClick Advertising Exchange and Double Click Bid Manager.

To learn more about how we collect and use information using Google’s tools for online advertising, please visit https://policies.google.com/privacy or https://policies.google.com/technologies/partner-sites

Data Collected:

Anonymous (Ad Views, Analytics, Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data , Page Views , Serving Domains)

Pseudonymous (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII))

PII (Name , Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID )

Data Sharing:

Aggregate data is shared with 3rd parties. Anonymous data is shared with 3rd parties. PII data is shared with 3rd parties. Sensitive data is shared with 3rd parties.

Data Retention:

Undisclosed

Privacy Contact:

Privacy Matters
Google Inc.
1600 Amphitheatre Parkway , , Mountain View, CA , 94043

https://support.google.com/policies/troubleshooter/7575787

FACEBOOK

We often use Facebook as a marketing tool. We do not have any direct access to information relating to your Facebook account or personal information on that account. For further detail on Facebook's privacy policy please visit https://www.facebook.com/privacy/explanation

TWITTER

Additionally, Leaderboard Golf Holdings Group does not have any direct access to personal information relating to your Twitter account. For detail on Twitter’s privacy policy please visit https://twitter.com/en/privacy

EMAIL MERKETING

We work in partnership with the following third-party services to send email, so they will indirectly have access to a portion of your activity and some of your personal details. Once an email leaves systems we use directly, it may be routed through any number of others systems.

BarkWeb e-marketing

Barkweb’s email marketing platform is a marketing automation platform and an email marketing service, we use this service to send email marketing and communications to anyone who has opted into being contacted by Leaderboard Golf Holdings Group for upcoming events, packages and special offers related to our services including golf, hotel accommodation, weddings and meetings.

COMPANY DETAILS

Leaderboard Golf Holdings Ltd., Sandford Springs Hotel & Golf Club, Wolverton, Hampshire, RG26 5RT

PRIVACY DATA REQUEST FORM

You can use the form below to request what data we hold, or for us to remove the data we store, on you.

PRIVACY CONTACT

Please write to:

Privacy Administrator
Dale Hill Hotel and Golf Club
Ticehurst, Wadhurst
East Sussex, TN5 7DQ

Or contact info@dalehill.co.uk / 01580 200 112